
Beware of Toll-Related Scams!
At Mechanics Cooperative Bank, your security is our top priority. We want to inform you about a recent scam disguised as the Mass Department of Transportation (MassDOT).
These messages claim there is an issue with your account, such as unpaid tolls/or the need to update your payment information. The message may include a link or phone number encouraging you to provide sensitive information.
What is Smishing?
A smishing scam is a text message/SMS based scam involving fraudulent information designed to steal your personal information.
How to Identify a Smishing Scam:
Unexpected Messages: If you receive a text that you weren’t expecting, be cautious.
Urgent Language: Scammers will often create a sense of urgency to prompt immediate action.
Suspicious Links: Avoid clicking links in an unsolicited text message. These often lead to fraudulent websites.
Request for Personal Information: As a reminder, the Bank, and any legitimate organization will never ask for sensitive information via text.
What to do?
Do not respond! Ignore the text, report as junk, delete the number!
Verify with official sources: If you receive a text from a company that you normally do business with, contact them directly.
Report the scam: If you receive a suspicious message, report it directly to the FBI Internet Crime Complaint website here: IC3.gov
